This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision | ||
helpdesk_support:start [2012/09/27 14:30] jonyo [What is covered by Geodesic Paid Support?] |
helpdesk_support:start [2014/09/25 16:55] (current) |
||
---|---|---|---|
Line 6: | Line 6: | ||
===== What is covered by Premium and/or Standard Geodesic Support? ===== | ===== What is covered by Premium and/or Standard Geodesic Support? ===== | ||
- | **Paid Support** refers to the support helpdesk and e-mails in the client area, as well as support through live chat on our website during our normal business hours. | + | **Premium |
+ | |||
+ | **Standard Lifetime Support** refers to the support helpdesk (e-mail support only, no live chat). | ||
+ | |||
+ | Below is a list of what is covered by either support service: | ||
* Generally speaking, our Support Team will answer any questions you have regarding the feature set of the classified and auction software. | * Generally speaking, our Support Team will answer any questions you have regarding the feature set of the classified and auction software. |