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helpdesk_support:start [2012/06/19 20:58] jonyo [What is covered by Geodesic Paid Support?] |
helpdesk_support:start [2014/09/25 16:55] (current) |
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This page is currently a work in progress, so please bear with us! If you have any questions about the helpdesk or support, feel free to contact us. | This page is currently a work in progress, so please bear with us! If you have any questions about the helpdesk or support, feel free to contact us. | ||
- | ===== What is covered by Geodesic | + | ===== What is covered by Premium and/or Standard |
- | **Paid Support** refers to the support helpdesk and e-mails in the client area, as well as support through live chat on our website during our normal business hours. | + | **Premium |
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+ | **Standard Lifetime Support** refers to the support helpdesk (e-mail support only, no live chat). | ||
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+ | Below is a list of what is covered by either support service: | ||
* Generally speaking, our Support Team will answer any questions you have regarding the feature set of the classified and auction software. | * Generally speaking, our Support Team will answer any questions you have regarding the feature set of the classified and auction software. |