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helpdesk_support:start [2012/06/19 20:58]
jonyo [What is covered by Geodesic Paid Support?]
helpdesk_support:start [2014/09/25 16:55] (current)
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 This page is currently a work in progress, so please bear with us!  If you have any questions about the helpdesk or support, feel free to contact us. This page is currently a work in progress, so please bear with us!  If you have any questions about the helpdesk or support, feel free to contact us.
  
-===== What is covered by Geodesic Paid Support? =====+===== What is covered by Premium and/or Standard Geodesic Support? =====
  
-**Paid Support** refers to the support helpdesk and e-mails in the client area, as well as support through live chat on our website during our normal business hours.+**Premium Support** refers to the support helpdesk and e-mails in the client area, as well as support through live chat on our website during our normal business hours. 
 + 
 +**Standard Lifetime Support** refers to the support helpdesk (e-mail support only, no live chat). 
 + 
 +Below is a list of what is covered by either support service:
  
   * Generally speaking, our Support Team will answer any questions you have regarding the feature set of the classified and auction software.   * Generally speaking, our Support Team will answer any questions you have regarding the feature set of the classified and auction software.
helpdesk_support/start.1340139532.txt.gz · Last modified: 2014/09/25 16:55 (external edit)