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--- tutorials:image_upload_problems:start [2012/07/23 23:29]
127.0.0.1 external edit
+++ tutorials:image_upload_problems:start [2014/09/25 16:55] (current)
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 This means that the uploader did not get back any meaningful error messages, such as "wrong file type" or an error code as mentioned in the previous section.  To narrow down the possible causes of this, attempt to upload the same file **using the Legacy Uploader**:
+  * Do you have basic authentication on the directory you are using the software on?  If so remove it for a test.  The flash uploaded does some behind the scenes communication with the server to hide any errors from direct client view and basic authentication can corrupt that communication.
   * If the Legacy Uploader produces a //white screen// or PHP Fatal Error: There was a PHP error such as running over the memory_limit, a timeout error, or something like that which stopped the rest of the script from continuing.  You will need to make sure that PHP error logging is turned on, and look within the php error_log file for the error, or if the legacy uploader displays a Fatal Error that would also point to the problem.
   * If the Legacy Uploader works but the standard uploader does not:

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