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--- developers:bugzilla:start [2013/08/12 18:08]
jonyo [Things to Know]
+++ developers:bugzilla:start [2014/09/25 16:55] (current)
@@ Line 2: / Line 2: @@
 ====== Bugzilla Info ======
-We have moved over to Bugzilla for all our feature and bug tracking. And we have decided to make it open to clients that have current support contract with us. This is something we have not done before, in the past we used something called Fogbugz for feature and bug tracking, but it was used internally only.
+We use Bugzilla for all of our feature and bug tracking. And we have made it open to clients that have either a **current support contract** with us, or the support contract has been **active within the last 2 years**, to allow voting on items even if your support has expired already.
-That means anyone with current support, can see upcoming features, and vote for them. We also have enabled posting new bugs/features, at least for now, we will be evaluating whether this is better than forcing to always report bugs to support or not. If there is some bug that affects you, just vote on it as a way to say "I need this fixed too" (just make sure it is same problem!) Or if there is some feature you would like added, vote on it as we will be using the votes to determine how popular a feature is.
+That means anyone with current or "recent" support can see upcoming features, and **vote for them**. We also have enabled posting new bugs/features, at least for now, we will be evaluating whether this is better than forcing to always report bugs to support or not. If there is some bug that affects you, just vote on it as a way to say "I need this fixed too" (just make sure it is same problem!) Or if there is some feature you would like added, vote on it as we will be using the votes to determine how popular a feature is.
-Bugzilla Location: [[https://geodesicsolutions.com/bugzilla/]]
+===== Quick Links =====
-===== Login Details - Requires Active Support =====
+Requires Separate Login, see [[#Login Details]].  **If this is your first time here**, we highly recommend to read over the rest of this page **first** to get a better idea of how Bugzilla is used.
-To log into Bugzilla, use the same username and password as you use to log into the [[https://geodesicsolutions.com/geo_store/customers/index.php?task=login|client area]] on our site, typically this is your e-mail used when you purchased the software, and the password you entered at that time.  That is the same login you will use to download the software, or to view the helpdesk.  If you do not know or have lost your password, use the **lost password** link on the [[https://geodesicsolutions.com/geo_store/customers/index.php?task=login|client area login page]] to have a new password e-mailed to you.  If you still have trouble, contact [email protected].
+  * [[https://geodesicsolutions.com/bugzilla/|Bugzilla Home]] <
-You will need **Active Support** to be able to log into Bugzilla, as it is an advanced support related service.  If you do not have active support, you can log into the client area to renew your support and updates for your license.
+**Next Maintenance Release (7.3.5):**
+  * [[https://geodesicsolutions.com/bugzilla/buglist.cgi?quicksearch=FIXED%20milestone%3A7.3.5|Already Finished]] <
+  * [[https://geodesicsolutions.com/bugzilla/buglist.cgi?quicksearch=milestone%3A7.3.5|Scheduled / In Progress]] <
+  * [[https://geodesicsolutions.com/bugzilla/buglist.cgi?quicksearch=ALL%20milestone%3A7.3.5|All]] <
+**Next Feature Release (7.4.0):**
+  * [[https://geodesicsolutions.com/bugzilla/buglist.cgi?quicksearch=FIXED%20milestone%3A7.4.0|Already Finished]]
+    * [[https://geodesicsolutions.com/bugzilla/buglist.cgi?quicksearch=FIXED%20severity%3Aenhancement%20milestone%3A7.4.0|Finished Features]] <
+    * [[https://geodesicsolutions.com/bugzilla/buglist.cgi?quicksearch=FIXED%20NOT%20severity%3Aenhancement%20milestone%3A7.4.0|Finished Bugs]] <
+<
+  * [[https://geodesicsolutions.com/bugzilla/buglist.cgi?quicksearch=milestone%3A7.4.0|Remaining Assigned]]
+    * [[https://geodesicsolutions.com/bugzilla/buglist.cgi?quicksearch=severity%3Aenhancement%20milestone%3A7.4.0|Remaining Features]] ((Note that anything that is not already finished, is subject to be re-assigned to a later version.  Just because something is assigned to a specific release, does not mean it is set in stone, so make sure to vote on the features you want even if they are already assigned to a release!)) <
+    * [[https://geodesicsolutions.com/bugzilla/buglist.cgi?quicksearch=NOT%20severity%3Aenhancement%20milestone%3A7.4.0|Remaining Bugs]] <
+<
+  * [[https://geodesicsolutions.com/bugzilla/buglist.cgi?quicksearch=ALL%20severity%3Aenhancement%20milestone%3A7.4.0|All Features]]((Note that anything that is not already finished, is subject to be re-assigned to a later version.  Just because something is assigned to a specific release, does not mean it is set in stone, so make sure to vote on the features you want even if they are already assigned to a release!)) <
+  * [[https://geodesicsolutions.com/bugzilla/buglist.cgi?quicksearch=ALL%20NOT%20severity%3Aenhancement%20milestone%3A7.4.0|All Bugs]] <
+Note that each of the above, are actually just links to specific searches in Bugzilla.  Read the sections below for tips on how to find what you want using the quick search within Bugzilla beyond these few quick links.
+===== Vote on Features! =====
+We encourage everyone to vote on features they want!  Below is a screenshot showing the vote button on one of the Bugzilla entries:
+{{ :developers:bugzilla:geo-vote-drive.png }}
+We're having a [[http://geodesicsolutions.com/latest-software-news-blog/463-new-feature-vote-drive-cast-your-votes-today.html|Feature Vote Drive!]]  Everyone be sure to vote on a feature if you would like to see it added!
+===== Login Details =====
+To log into Bugzilla, use the same e-mail and password as you use to log into the [[https://geodesicsolutions.com/geo_store/customers/index.php?task=login|client area]] on our site, typically this is your e-mail used when you purchased the software, and the password you entered at that time.  Note that it will NOT work with your client area username, you must use the e-mail and your password to log into Bugzilla.  You can use the same login to download the software, or to view the helpdesk.  If you do not know or have lost your password, use the **lost password** link on the [[https://geodesicsolutions.com/geo_store/customers/index.php?task=login|client area login page]] to have a new password e-mailed to you.  If you still have trouble, contact [email protected].
+You will need either **Active Support**, or have had support active on your account in the last 2 years to be able to log into Bugzilla, as it is an advanced support related service.  If you do not have active support and are past the 2 year window, you can log into the client area to renew your support and updates for your license.
 ===== Things to Know =====

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