Differences

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--- admin_menu:languages:languages_home:start [2009/11/12 18:09]
james
+++ admin_menu:languages:languages_home:start [2014/09/25 16:55] (current)
@@ Line 10: / Line 10: @@
 ===== Frequently Asked Questions =====
+**Q: I've set my new language as default within the admin tool yet when I go to the client side I still see the previous language on my site.  Why?**\\
+A: When you first went to the client side on your site the software saw no language cookie and set the language cookie to the default language at that time.  If you go to the software and it finds no language cookie it will always set the language cookie to the current default language.  If you only had the default English language in the software at that time the 'English cookie' was set on your browser.  That language cookie does not change until you force another language cookie to be using any of the methods described [[admin_menu/languages/changing_languages_client_side|here]] in the support wiki.  So to see your new default language appear on the client side of your site you can clear the current language cookie on your browser and the software will set a new one or you can change the language cookie by doing as described above.
 **Q: I've created a new language and translated some of the text, but I don't see my changes. How can I make my language appear on the font-side of my site?**\\
@@ Line 16: / Line 18: @@
 **Q: I've exported the text.csv file. Which fields in it do I need to translate?**\\
-A: The actual text to translate is in column 'F' (labeled **text**) of the text.csv file -- columns 'D' (**name**) and 'E' (**description**) appear only in the Admin side and are used to describe the functionality of the text fields for later reference. The only columns that are used when importing, are columns 'A' (the text ID #) and column 'F' (the translated text), all other fields are ignored by the import, and are there only for your convenience. (The other fields must be //present// in the file, or the import will fail validation, but their text is not uploaded)
+A: The actual text to translate is in column 'F' (labeled **text**) of the text.csv file -- columns 'D' (**name**) and 'E' (**description**) appear only in the Admin side and are used to describe the functionality of the text fields for later reference. The only columns that are used when importing, are columns 'A' (the text ID #) and column 'F' (the translated text), all other fields are ignored by the import, and are there only for your convenience. (The other fields must be //present// in the file, or the import will fail validation, but their text is not uploaded).  A basic line of export should look like:\
+"111","1","1","Label of text","Description of text","(here is what you translate)"
 **Q: How do you switch to another language?**\\
@@ Line 29: / Line 33: @@
 **Q: Why is my Arabic text left aligned when it should be right aligned?**\\
 A: Make sure that you have the correct meta tag within your page temlates to set the correct character set within your pages.  This should correct the right to left text problem but it that doesn't help you may try changing your <html> tag to include the "rtl" attribute forcing text to go right to left like so: <HTML DIR="RTL">
+**Q: Why do the changes I make through the PAGES MANAGEMENT > EDIT TEXT tool get overwritten when I import my text.csv file?**\\
+A: Any text changes you make within the admin tool will not affect any current text.csv files you have locally or on the server.  If you make a change through the admin text edit tool and you want those changes to reflect in your text.csv file you will need to export the text.csv file after your admin tool change.  This will overwrite the text.csv file on your site and you will then need to download that file again to have those changes locally.

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